Refund policy

LOVE 2 INSPIRE U LLC is a personalized print-on-demand company, which means that all products are unique and produced only once ordered. Please note that we uphold a strict no-refund policy unless the product is received damaged or there is a manufacturing error. 

This also means that returns and exchanges are not supported if you ordered the wrong notebook or notepad, added the wrong name or address, or simply changed your mind. You must use a Physical Street Address at checkout, orders cannot go to P.O. boxes.

However, in case of a damaged product or a manufacturing error, LOVE 2 INSPIRE U LLC offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with us at love2inspireullc@gmail.com and provide a clear photo showing the issue. There is no need to return the damaged product. 

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund.

Each digital screen displays color differently, so please be aware that the actual item color in person, may be slightly different in color than what you see on your computer or phone screen. Please Note: Names will be printed in ALL CAPS and in the exact font style and color shown in the product image. We will format your text automatically, regardless of how you type it in the text box. For non-personalization add N/A to the text box.

 (There is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.)

Refunds

We will notify you once we’ve received your request for a refund, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@love2inspireu.com